The support equation
Peter Gordon, before you go getting “upstream” into Fedora repositories, I should note that “sysreport” package in Fedora Core does pretty much the same thing.
Red Hat support organization uses it extensively and there is a sparkling new second edition under development. It is even being reviewed for Fedora Extras. Of course we can duplicate things as much as we want to in Fedora Extras. Just pointing that such stuff is not new here.